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Laile & Co., Ltd. (LAILE) (It's called "We" in the following.) treats personal information based on the following so that a customer can use our products and all kinds' service, etc. surely.

Control System

We try to keep correctness and the latest contents about the customer’s individual information from which kept can be distinguished (It's called "personal information" in the following.). We take suitable Steps to treat personal information to be through in safety control of personal information (information Securities measure), that is, unjust access from a third person, garble and leak etc. We also educate our staff periodically for personal information protection and make an effort toward maintenance and reinforcement of a control system.。

Collection of personal information

We acquire personal information by legitimacy and the just means. The personal information we receive from a customer is the following. That is the customer’s name, address, telephone number, mail address, opinion, conference etc, which we ask as occasion demands when they order our goods, or when they use any service, our website, etc., or when they cooperate in various marketing campaign, or when they participate in our various events etc. ※ When the customer does not offer us the part of the personal information, they can't sometimes use several service. Please accept it.

Use Purpose

We use customer's personal information in order to advance dealings with the customer safety and correctness, and offer better goods and services. The purpose of using personal information is as follows.
 

1) When we send the ordered goods and offer necessary services.
2) When we inform our goods, service and an entertainment.
3) When we offer new service and profitable information through catalogs and mails, etc.
4) When we need them for return, an exchange and payment to deal with paperwork smoothly.
5) When we obtain information through a questionnaire and analyze it as a statistical dater as the purpose of improvement of goods and service.


Only when we need the business top at the above mentioned destination, we'll use it.

Offer of personal information to a third person

We don't offer to a third person (different company and individual) customer's personal information without their consent. But, it might be offered customer's personal information to a third person in the following case.
 

1) When we received agreement from the person himself beforehand about elucidation and an offer.
2) The occasion based on the decree.
3) When we offer a personal information to our business partner (our cooperation credit company, delivery traders etc.) to achieve the use purpose informed the customer by the needed item and area of the personal information item mentioned in the above [use purpose] by a document or electronic information, etc. When a customer hopes for a stop of an offer of personal information to the above third person, we'll suspend an offer personal information to the above third person based on a proposal from a customer. But, in that case, we cannot offer any more service, so please accept it.
4) When we elucidate in an operation outsourcing destination in the necessary area to achieve the use purpose of which we informed a customer, we'll use it only in the necessary area. In this case, we will impose obligation by contract and carry management without exception to a trust previous enterprise not to loss and leak of personal information.


Only when we need the business top at the above mentioned destination, we'll use it.

Elucidation of personal information, correction and a use stop

When a customer hope for elucidation to himself of his personal information, we will correspond to special unfounded limit and quickness with a decree after confirming him. When a customer hope for correction of his personal information and a use stop, etc., we will correspond to special unfounded limit and quickness with a decree after confirming him.

Safekeeping period of personal information and erasure

We'll keep and manage the customer's personal information within the period judged to be necessary by us and will erase safely after the period.

Improvement and completion of decree obeying and handling

As for handling of customer's personal information, we obey "law about protection of personal information" and other Japan decree applied, and consider continually and make an effort toward the improvement.